Privacy Policy

1. Introduction

Global AI Services LTD trading as Global Internships ("we," "our," "us," or "the Company") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, disclose, and safeguard your personal information when you use our website and services. This policy is designed to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our services, you consent to the collection and use of your personal information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our services.

2. Information We Collect

We collect information that you provide directly to us, including but not limited to:

• Personal Identification Information: Name, email address, postal address, telephone number, date of birth, nationality
• Educational Information: University name, degree program, major, academic records, graduation date, GPA (if provided)
• Professional Information: CV/resume, work experience, skills, certifications, portfolio materials, references
• Communication Data: Messages, inquiries, feedback, preferences, and any other information you provide when contacting us
• Technical Information: IP address, browser type and version, device information, operating system, time zone, language preferences
• Usage Data: Pages visited, time spent on pages, click patterns, referral sources, search queries
• Payment Information: Payment is processed through third-party payment processors (including Stripe). We do not collect or store credit card numbers or bank account details directly.

3. Special Category Data

We do not intentionally collect or process special category personal data (also known as sensitive personal data) as defined under UK GDPR, including information about your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, health information, or information about your sex life or sexual orientation. We also do not collect information about criminal convictions and offences. If you inadvertently provide such information, we will delete it immediately upon discovery, unless we have a legal obligation to retain it.

4. How We Use Your Information

We use the information we collect for the following purposes:

• To match you with suitable internship opportunities based on your qualifications, skills, and preferences
• To share your information with potential employers and internship providers to facilitate placements
• To communicate with you about our services, including sending confirmation emails, updates, and service-related notifications
• To provide career guidance, coaching, and consultancy services
• To process payments and manage your account
• To improve our website, services, and user experience
• To conduct automated screening and matching using artificial intelligence and machine learning algorithms
• To analyze usage patterns and trends to enhance our services
• To comply with legal obligations and regulatory requirements
• To protect our rights, property, and safety, and that of our users and third parties
• To prevent fraud and ensure the security of our services
• To send marketing communications (with your consent, which you may withdraw at any time)

5. Legal Basis for Processing

We process your personal data under the following legal bases as set out in UK GDPR:

• Consent: Where you have given clear consent for us to process your data for specific purposes, such as marketing communications or sharing your information with employers
• Contract Performance: To perform our contractual obligations to you, including providing internship placement services
• Legitimate Interests: For our legitimate business interests, including:
  • Business operations and service improvement
  • Marketing and business development
  • Fraud prevention and security
  • Network and information security
  • Legal compliance and regulatory requirements
  • Direct marketing (where permitted by law)
• Legal Obligation: To comply with applicable laws and regulatory requirements

6. Information Sharing and Disclosure

We may share your personal information with the following categories of recipients:

• Potential Employers and Internship Providers: We share your information, including CV, contact details, educational background, and professional experience, with employers to facilitate internship placements. By signing up for our services, you provide general consent for such sharing.
• Service Providers and Subcontractors: We may share your data with an unlimited number of third-party service providers and subcontractors for any purpose we deem necessary, including but not limited to:
  • Payment processors (e.g., Stripe)
  • Email service providers
  • Hosting and cloud service providers
  • Analytics providers (e.g., Google Analytics, Cloudflare Analytics, Vercel Analytics)
  • Customer relationship management systems
  • IT support and maintenance providers
  • Any other service providers we engage now or in the future
• Legal and Regulatory Authorities: We may disclose your information if required by law, court order, or governmental authority, or to protect our rights, property, or safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity

We do not sell your personal information to third parties. All third parties with whom we share your data are required to maintain appropriate security measures and use your data only for the purposes specified by us, in accordance with standard data processing agreements.

7. Automated Decision-Making and Profiling

We use automated decision-making and profiling technologies, including artificial intelligence and machine learning algorithms, to screen candidates, match students with internship opportunities, and analyze applications. This automated processing helps us efficiently evaluate qualifications, skills, and suitability for placements. You have the right to request human intervention, express your point of view, and contest any automated decision that produces legal or similarly significant effects concerning you.

8. International Data Transfers

All personal data is hosted and processed within the European Union. However, UK GDPR law applies to all processing of personal data, regardless of where you are located. We ensure that appropriate safeguards are in place to protect your data in accordance with UK GDPR requirements, including standard contractual clauses and adequacy decisions where applicable.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. You acknowledge that you provide your information at your own risk.

10. Data Retention

We retain your personal information in accordance with best business practices and for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods are determined based on the nature of the data, the purpose for which it was collected, and applicable legal requirements. When you request deletion, we will remove your data in accordance with applicable law, subject to any legal obligations to retain certain information.

11. Your Rights Under UK GDPR

Under UK GDPR, you have the following rights regarding your personal data:

• Right of Access: You have the right to request access to your personal data and receive a copy of the data we hold about you. We may charge a reasonable fee for manifestly unfounded or excessive requests, particularly for small businesses.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data
• Right to Erasure ("Right to be Forgotten"): You have the right to request deletion of your personal data in certain circumstances, subject to legal obligations
• Right to Restrict Processing: You have the right to request restriction of processing of your personal data in certain circumstances
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller
• Right to Object: You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes
• Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal

To exercise any of these rights, please contact us by email at [email protected], marked for the attention of the Data Protection Officer. We will respond to your request within one (1) month, or within two (2) months if the request is complex. We may require proof of identity before processing your request.

12. Children's Privacy

Our services are strictly limited to individuals who are eighteen (18) years of age or older. We do not knowingly collect, use, or disclose personal information from children under the age of 18. If we become aware that we have collected personal information from a child under 18, we will immediately delete such information from our systems. If you believe we have collected information from a child under 18, please contact us immediately.

13. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze website usage, and assist in marketing efforts. Cookies are small text files stored on your device when you visit our website. We use various types of cookies, including essential cookies (required for website functionality), analytics cookies (to understand how visitors use our site), and marketing cookies (to deliver relevant advertisements). You can control cookies through your browser settings, though disabling certain cookies may affect website functionality.

14. Marketing Communications

With your consent, we may send you marketing communications, including newsletters, promotional materials, and updates about our services. You can opt out of marketing communications at any time by clicking the unsubscribe link in any marketing email or by contacting us directly. Please note that critical business notifications, such as service confirmations and important updates, cannot be unsubscribed from as they are essential for the provision of our services.

15. Visa Sponsorship

We do not provide visa sponsorship services. Any visa requirements, applications, or sponsorship arrangements are the sole responsibility of the employer making the internship offer. We make no representations or warranties regarding visa eligibility, processing times, or outcomes. You are responsible for ensuring that you have the legal right to work in the jurisdiction where the internship is located.

16. Data Breach Notification

In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, we will notify you and the Information Commissioner's Office (ICO) without undue delay, and in any event within 72 hours of becoming aware of the breach, where feasible. We will provide you with clear information about the nature of the breach, the likely consequences, and the measures we are taking to address it.

17. Updates to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time in our sole discretion. Modifications will be effective immediately upon posting on our website. Existing customers will continue to be bound by the Privacy Policy in effect at the time they entered into the agreement, unless we require you to sign a new Privacy Policy. If a new Privacy Policy is required for existing customers, you will be asked to sign it, and your continued use of our services constitutes acceptance of the modified Privacy Policy.

18. Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection supervisory authority. You can contact the ICO at: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF, United Kingdom, or visit their website at www.ico.org.uk. We encourage you to contact us first at [email protected] to resolve any concerns before making a complaint to the ICO.

19. Contact Information

For questions about this Privacy Policy, to exercise your rights, or to contact our Data Protection Officer, please contact us at: